Privacy policy
At OmraDecor, based in Jaipur, Rajasthan, India, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website www.omradecor.com or interact with us at our offline stores. By using our services, you agree to the terms of this policy.
Information We Collect
We collect information such as your name, email address, phone number, billing and delivery addresses, and payment details when you place an order or create an account. We may also collect browsing behavior, device data, IP address, and order history. This helps us process your orders, provide customer support, and personalize your experience.
Offline Data Collection
If you shop with us at our physical store or participate in our offline customer programs, we may collect your personal data at the store. This data is managed and protected with the same standards as online data under this policy.
Use of Personal Data
Your data is used to fulfill your orders, communicate order updates, process payments, deliver products, and send promotional messages (if opted in). We may also use it for fraud detection, account management, and customer service.
Sharing Your Information
We may share your personal data with our delivery partners, payment gateways, analytics services like Google Analytics, and trusted marketing tools such as Facebook Pixel. We do not sell or rent your data to third parties. However, we may share it when legally required or during a business transfer such as a merger or acquisition.
Cookies and Tracking Technologies
We use cookies to recognize you during visits, keep your shopping cart updated, and analyze how you use our site. Cookies do not store personal details. You may disable them in your browser, but this may affect site functionality. We use Google Analytics and Facebook Pixel to monitor traffic and improve marketing effectiveness, without storing personal identities.
Security Measures
We take the security of your data seriously. All collected data is stored on secure servers with firewalls, encryption, and controlled access. While we implement strong protection, no system is entirely immune to security risks. Please avoid sending sensitive payment details over email or unsecured messages.
Your Rights and Choices
You have the right to review, update, or delete your personal information at any time by writing to support@omradecor.com. You can also unsubscribe from promotional emails or SMS messages using the links or instructions provided in those communications. Requests are processed within 7 working days.
Consent and Communication
By using our website or sharing your details in-store, you consent to our collection and use of your data as described in this policy. Even if you are registered under DND, you authorize us to contact you regarding transactions related to your orders.
Changes to This Policy
OmraDecor reserves the right to update or modify this Privacy Policy without prior notice. Your continued use of the website after any changes indicates your acceptance of the updated policy.
Contact Information
If you have any questions or requests regarding this Privacy Policy or your personal data, please contact:
OmraDecor
Jaipur, Rajasthan, India
Email: support@omradecor.com
Website: www.omradecor.com