Do you offer international shipping?
Yes, we ship globally including USA, UK, Canada, Australia, and more.
How long does delivery take?
We ship worldwide. Delivery usually takes 4–7 business days via express shipping like FedEx or DHL.
Are the colors exactly the same as shown in photos?
Due to handmade nature and screen differences, slight color variations may occur. This adds to the uniqueness of each piece.
What if I receive a damaged or wrong item?
If you receive a damaged, defective, or incorrect item:
Contact us within 48 hours of delivery
Share clear photos of the item and packaging
👉 After verification, we will:
Send a replacement, OR
Issue a full refund (depending on the case)
Do you accept returns?
Yes, we accept returns within 7 days of delivery.
The item must be unused and in original condition
Can I send this as a gift?
Yes 🎁 You can add a gift note, and we will pack it beautifully for your loved ones.
Is the bulb included with the lamp?
In most cases, the bulb is not included to ensure safe international shipping. You can easily purchase a compatible bulb locally.
What type of bulb is included with the lamp?
Our lamps usually support standard E26/E27 base bulbs. Please check product details to confirm compatibility.
What type of plug does the lamp come with?
Our lamps usually come with a standard plug (EU/US/UK/AU depending on order). Please check product details or message us for your country-specific plug.
Do you offer custom sizes?
Yes, we accept custom size orders. Please message us with your required dimensions and we will create a quilt specially for you.